When I connect my email, it says my email or password was refused.

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"Your email or password was refused. Check the password. If your email has two-step sign-in, it needs an app password instead." 1. Check the password. 2. If your email uses two-step sign-in, make an app password in your email provider's security settings and use that. 3. Or use Continue with Google for Gmail and Google Workspace.

Other messages you may see: - "Your mail server has sending turned off for this mailbox. Ask whoever runs your email to turn on SMTP sign-in." - "We couldn't reach [server] on port [port]. Check the server and port." Use port 587, 465, 2525 or 25. - "We couldn't make a secure connection to [server]. Try port [other port]." - "Your account isn't allowed to send as [address]. Use the address you sign in with, or one of its aliases."

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