My customer got "That video is [length] long. Pick one under [limit]."

All plans

Each plan has a longest video: - Free: 30 seconds - Starter: 90 seconds - Pro: 5 minutes - Agency: 10 minutes

They can record a shorter one, or you can upgrade for longer videos. The same limit gives "Keep it under [limit]. Record a shorter one and try again." while recording.

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My customer got "That video format is not supported."My customer got "Too many recordings started from here."My record page says "[Business] is not taking new reviews right now."A video says "Processing" and won't open.

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