What happens to my clients if my agency's payment fails?

An Agency plan doesn't get a locked dashboard. Instead a bar shows "Pay by <date> or your Agency plan ends and your clients are paused." If the payment isn't fixed within 7 days of failing, the Agency plan ends. Your clients' dashboards are then paused for 7 days and they see a note to reach out to you. Pay again in that time and everything comes back as it was. After 7 days, each client can choose to continue with videoreview on their own.