Can I get a credit for the time I didn't use?

Downgrades, cancellations and lowering add-ons aren't credited for the current period. You keep what you paid for until the period ends. Any other credit request goes to our support team.

Did this answer your question?

Related

I see a credit on my account. How does it work?Where are my receipts and invoices?Can I send receipts to a different email or add my company details to invoices?How do I change my card?

can't find it?

Ask Pulse, our AI assistant. It answers right away, any time, and our support team is around Monday to Friday, 9 to 5 Pacific.