Why was someone skipped?

Review requests by email are Starter and up

We never ask the same person twice within 30 days, by hand or by an automation. A person is skipped if you already asked them in the last 30 days and they haven't answered yet, if they already sent a review from a request, or if they unsubscribed from your emails. You'll see "You already asked them this month, or they already sent a review."

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