How do I remind someone who hasn't recorded yet?

One reminder by hand per request is Starter and up
  1. Click Requests in the left sidebar.
  2. Find them under Sent requests (the Waiting filter helps).
  3. Tap Remind on their row, or open the menu next to it and tap Send a reminder.

You'll see "Reminder sent to [name]". Each request can get one reminder by hand. After that the Remind button goes away and the row shows when it was reminded.

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