How do I turn on texting?

Pro and Agency, as a $10 a month add-on for each brand
  1. Open Settings and choose Sending.
  2. Under SMS add-on, press Turn on SMS. You need a card on file first (add one under Plan and billing). The $10 is held on your card and charged only when the carriers approve you.
  3. Fill in "Tell us about your business" (about 3 minutes): Business type (LLC, Corporation, Nonprofit or Sole owner), Legal business name, EIN (a sole owner without one can leave it blank), business address and Website. Under "Who carriers can contact", add a first and last name, title, email and mobile. Then choose how customers agree to your texts, and check "I only text customers who agreed to it, and stop when they reply STOP."
  4. Submit it. The phone carriers review your details, usually in 3 to 5 business days, and we email you the moment it's done.

Use your business name and address exactly as they appear on your IRS or state paperwork. Small differences are the most common reason carriers ask for a fix.

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Related

Why do the carriers need to review my business?Can I send requests while I wait for approval?How do I send a request by text once I'm approved?What does the text say?

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