Do automatic follow-ups go to requests I send by hand?

One reminder by hand per request is Starter and up

Only if you use the "Requests I add" automation. With it on, people you add on the Sent tab are scheduled and get its follow-ups instead of being sent right away. Requests you send without an automation get only the one reminder you send by hand.

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When do follow-ups stop?Why can't I send a reminder?Can I change what the reminder says?What does an automation do?

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