review requests
Send requests by email or SMS, reminders and automations. 45 articles.
How do I send a review request?Why does it say "Connect your email first"?Can I connect Outlook or Microsoft 365?My email provider asks for an app password.Can I set the mail server myself?How do I change the name people see or where replies go?Can I send to a whole list at once?Can I change what the email says?Can I send requests by text message?Why was someone skipped?Is there a limit on how many I can send?How do I see who opened or recorded?What can I do with one request?A request says it didn't send.Settings says emails from my domain may land in spam.How do I disconnect or switch my email?Can I just send my link myself?How do I remind someone who hasn't recorded yet?Can reminders go out on their own?Do automatic follow-ups go to requests I send by hand?When do follow-ups stop?Why can't I send a reminder?Can I change what the reminder says?What does an automation do?How do I set one up?I don't see my CRM in the list.How do I use an automation with Zapier?What does "Customers you add here" do?What can happen when a review comes back?Will my customers get asked twice?How do I turn an automation off or change it?How do I delete an automation?How do I know it's working?My automation says "On, needs you". What do I do?Can I send review requests by text message?How many texts do I get?What happens when I run out of texts?How do I turn on texting?Why do the carriers need to review my business?Can I send requests while I wait for approval?How do I send a request by text once I'm approved?What does the text say?What happens when a customer texts back?What if a customer doesn't want texts?I'm on Starter. Can I add texting?
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