What does my customer see and do?

The record link and video reviews are on every plan
  1. They open your link and see your logo, your question and (on Starter and up) a few ideas for what to say.
  2. They tap Record a video, then Turn on my camera, and allow the camera and microphone when the phone asks.
  3. They tap Start recording, talk, and tap Stop recording. The last part of the time limit counts down on screen.
  4. They watch it back. They can tap Record again, or keep it.
  5. They pick their stars ("How was your experience?"), add their name, and can add their town or role and email (both optional; the email is never shown).
  6. They tap Send my video. By sending, they agree you may show the video on your website and social pages.

If you've set up Google reviews, they're then offered one tap to post the same words on Google. If you set a thank-you reward (Pro), it shows once their review is sent.

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