Can customers upload a video they already filmed?

The record link and video reviews are on every plan

Yes. On the record page they can tap Upload a video and pick a video from their phone or computer. It must be under 2 GB and within your plan's time limit. Uploads aren't offered in kiosk mode.

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Related

Can customers write a review instead of recording?How long can a video be?What if my customer is on a computer without a camera?Can my customer record with their computer's webcam?

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