The brand pull says it couldn't read my site.
Check the address and try again. The messages mean: - "That doesn't look like a website address." Type it like joestacos.com. - "We couldn't reach that website." or "We couldn't load that website." Make sure the site is up and opens in your browser, then tap Pull my brand again.
If it still fails, upload your logo and pick your colors by hand. They work the same way.
If your website blocks our scan, a window pops up: "Your website blocked our scan." Some sites have a security check that stops automated visitors, so we can't read your logo and colors. Your site is fine, and nothing changed. Tap Upload my logo to add your logo, or Pick colors myself to choose your colors. It takes about a minute.