How do I downgrade or cancel?

Account, login and Notifications work on every plan
  • Downgrade: Settings, Plan and billing, Change plan, then pick the smaller plan. It switches at the end of your current period ("Switch to Starter on" a date).
  • Cancel: Settings, Plan and billing, Cancel plan. Only the account owner can cancel, and only here in the dashboard (we don't cancel by email, chat or phone). You keep your plan until the end of the period, then move to Free, where everything is saved for 90 days.

Payments are final. For refunds, credits or billing disputes, ask Pulse in the chat and it will open a support ticket for you; our support team replies by email within 72 hours.

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